Who Can Represent You?
Only some people can charge a fee or receive any other type of payment to represent or advise you on a Canadian immigration proceeding or application. These people are:
- Lawyers and paralegals* who are members in good standing of a Canadian provincial or territorial law society,
- Notaries who are members in good standing of the Chambre des notaires du Québec and
- Immigration consultants who are members in good standing with the Immigration Consultants of Canada Regulatory Council.
IRCC will not deal with representatives who charge for their services and are not members of one of the above groups.
*Paralegals licensed by the Law Society of Ontario (LSO) may represent a client before the Immigration and Refugee Board (IRB) and may provide legal services to clients for matters relating to an IRB hearing. However, other immigration-related legal services not connected to an IRB hearing are outside of the paralegal scope of practice, and federal law requires professionals to be registered with and regulated by the CICC.
Who are considered authorized immigration consultants?
Under Canadian Federal Law, immigration consultants in Canada or abroad, who provide Canadian immigration services for a fee, MUST be registered with the College of Immigration and Citizenship Consultants (CICC), and accredited as Regulated Canadian Immigration Consultants (RCICs).
How can I verify if an immigration consultant is a Regulated Canadian Immigration Consultant?
All new and practising Regulated Canadian Immigration Consultants are listed on the CICC website. Marilyn is a member in good standing with the CICC and the LSO. Marilyn Taupan is registered with ID# R512611.
How to file a complaint?
The CICC is the national regulatory authority designated by the Government of Canada to safeguard consumers who seek assistance with Canadian immigration law and representation from immigration consultants. We will provide you with the procedure of bringing to the ICCRC any unresolved issues regarding our professional representation. The complaint can be initiated by contacting the CICC on their website.
Can Canadian House Consulting guarantee a positive result on my application?
As your immigration consultant, we will represent you competently and to the best of our abilities. We will make every effort to achieve success for your case, within the limits of the law and in accordance with the rules of professional ethics. However, the final decision rests with Immigration officials and we cannot provide any guarantee of your approval or admission by Immigration, Refugees and Citizenship Canada.
Are fees refundable?
Our consultants are fully insured for any errors and omissions while handling your file. Before retaining us, please take advantage of our no-obligation initial consultation during which you can discuss the fee arrangement to help you work out a suitable payment schedule. The fees are refundable only in exceptional and unforeseeable circumstances.
* If you need further assistance, please use the contact page to email your questions and we will respond within 48 hours.